Student Services


Pre-enrolment information

All studnets who are thinking about undertaking a course at Flinders International College are provided a copy of the Student Handbook. This contains information that will help studnets understand what it’s like living and studying in Melbourne and provides information on all courses. The Handbook also includes many links to useful information.


Students must read the Student Handbook and FIC website in full. Students are encouraged to contact the college at info@flinderscollege.edu.au or Ph: +61 3 9077 3420 if you are unsure about any information included in the Handbook or have any questions. If you have an education agent, they may also be able to assist you with any enquiry.


Students are also encouraged to undertake research on living and studying in Australia prior to submitting an enrolment application.


Student orientation

Orientation is conducted before the commencement of your training. Its purpose is to review and confirm the training and assessment processes and responsibilities of the student and Flinders International College during the course. It is also an opportunity for students to ask any last-minute questions.



Academic Support

Students who are experiencing difficulties with any aspect of their course are encouraged to contact their trainer or any other member of staff. Our trainers are able to provide academic support to facilitate the successful completion of your course. In certain circumstances, they may refer you to external agencies for support.



English Language Support

Students who experience difficulties with English language are provided support by our student services department. If a student is having difficulty understanding lessons, reading and or submitting written work to an appropriate standard they should be referred to the student services department.


All delivery, assessment and instruction are carried out in English unless otherwise stated. There may be the opportunity available to you for “reasonable adjustment” concerning the assessment process, depending on the level of support you require. Contact the Student Services Office for further information.



Personal/Welfare Support

We understand that our students sometimes require extra support to help them cope with their training course. Sometimes there can be personal issues that impact their successful course completion. FIC provides access to professional welfare services to ensure students with personal/welfare issues are supported.


Students who are experiencing issues that are impacting their studies are encouraged to contact their trainer or the FIC Student Support Officer.



External Student welfare support

External welfare organisations will provide student welfare services to Flinders International College students who are referred from the college. FIC will liaise with the student and the welfare organisation to facilitate the arrangement and provision of counselling services.