The target market for this course is international students who possess an appropriate visa and wish to undertake this course to access further study opportunities or to access employment opportunities in technical/ support functions within a team in a wide variety of industries.
This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
The course develops the skills and knowledge required to complete job role activities and effectively contribute to organisation goals in the following areas: market research, administration, Occupational Health & Safety, customer service and addressing customer complaints.
On successful completion of this course students may progress onto the BSB40215 Certificate IV in Business or related business courses.
Successful completion of this qualification may provide access to career opportunities within a range of roles in business contexts providing technical and support within a team, for example working in a customer service team providing technical advice and support.
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